With the change and evolution of
modern technologies, small and medium businesses are doing everything they can
to keep up, which can be said true for the rest of human society.
Brick-and-mortar businesses are either changing their business models to an
online one, or beefing up existing marketing efforts with digital marketing
strategies – in an attempt to capture a growing and very lucrative online
marketplace.
For it is the process of
attracting targeted audiences online that will spell the difference between a
successfully thriving business – and a failed one. Even if you receive tons of
daily traffic to your website, they would not amount to anything unless they
convert to leads or sales. In the digital arena where business and commerce are
heading to, Digital Marketing tools and techniques provide business owners the
best chances for competition, survival and even business growth.
The following 12 reasons will
show you why the use of digital marketing is not only investment-wise decision
but also an effective marketing channel that can help you grow your business.
1.
Because Digital Marketing Levels the Online Playing Field
Gone are the days when business
owners still welcome the notion that Digital Marketing is only for the likes of
multinationals and large corporations that have the sufficient resources
required to mount an online marketing campaign. Digital Marketing actually
levels the playing field, providing small and medium enterprises the chance to
compete against the big boys and attract their share of targeted traffic.
With digital marketing, small
companies now have the resources to perform sales and marketing processes that
were previously available only to large corporations. Without a call center,
small businesses can engage effectively with multiple customers, even to
customers from any parts of the world even if they don’t have physical stores
or branches in these locations.
Small businesses have very little
resources and even capitalization. This is why Digital Marketing provides them
with a better and much more cost-effective marketing channel that delivers
results. Gartner’s Digital Marketing Spend Report highlighted that up to 40% of
respondents claimed getting considerable savings by using digital marketing
methods of promotion for their products and services.
That is why according to the
Gartner survey, 28% of business owners surveyed will shift marketing budget
allocations from traditional media channels and invest them into digital online
marketing tools and techniques. HubSpot confirms this as shown in the chart
below that confirms how digital marketers get better Cost-Per-Lead (CPL)
compared to other marketing channels.
3.
Because Digital Marketing Delivers Conversion
Businesses marketing products and
services online measure success by the percentage rate of incoming traffic gets
converted into leads, subscribers or sales, depending on the intended purposes
of your website. Without conversion, all your traffic would mean nothing and
all your marketing efforts will simply go to waste. That is why business owners
are streamlining their digital marketing campaigns towards conversion
optimization, making it a top priority above everything else.
There are several tools and techniques that
you can use for your digital marketing campaign such as Search Engine
Optimization, social media marketing and email marketing. As seen from the
chart below from HubSpot’s 2013 State of Inbound Marketing Report, these three
that generate quick and effective communication and interaction with targeted
audiences will deliver better-than-average results in terms of higher
conversion rates.
4.
Because Digital Marketing Helps Generate Better Revenues
Higher conversion rates generated
by effective digital marketing techniques will deliver loads of profitable
benefits for you and your business in terms of better and higher revenues.
Google confirms this in a study with IPSOS Hong Kong, claiming 2.8 times better
revenue growth expectancy for companies using digital marketing strategies to
those who do not.
With better revenue growth
expectancy, small and medium enterprises using digital marketing techniques
will have 3.3 times better chances of expanding their workforce and business –
opening their doors to better, larger and farther reaching markets both locally
and abroad. Google’s Asia-Pacific Head of SME Kevin O’Kane describes the
Internet as rocket fuel for growth for small and medium enterprises.
5.
Because Digital Marketing Facilitates Interaction with Targeted Audiences
One of the reasons why digital
marketing is taking over traditional marketing channels is the ability of
Internet marketing tools to interact with targeted audiences in real time.
Engagement in any form is what your customers expect to receive when
interacting with your brand or business. How your business handles such
engagements and interactions will spell the difference between business success
and failure – just like what eMarketer’s report Key Digital Trends for 2014 is
saying as shown below
Interacting and providing your
customers with proper engagement points can give you an insight of what your
targeted audiences want. This vital information will steer you towards making
the right set of next moves, provide your customers with an even better
experience, develop good relationships with them – gaining their loyalty and
trust that you will need when your business begins to grow.
6.
Because Digital Marketing Caters to the Mobile Consumer
Undoubtedly, mobile internet will
be the next wave of information dissemination and communication channel,
brought about by the rapid proliferation of smartphones, tablets and other
internet-enabled devices. These mobile devices have become a central part of
American life that 91% of adults in the United States always have their devices
within reaching distance.
Now would be the best time to
have digital marketing campaigns intended towards mobile consumers, paving the
way for them towards achieving better growth and faster expansion. Mobile
gadgets have evolved from being mere alternatives for laptops and personal
computers, into something that is influencing their purchasing decisions as
confirmed by another report from eMarketer.
7.
Because Digital Marketing Builds Brand Reputation
The power of digital marketing
lies in its ability for attracting targeted traffic. These types of audiences
for your content are most likely already ready to know more about your brand,
products or services and may be interested enough to purchase what you have to
offer. Delivering on what you promised will help you develop a better
relationship with your targeted audiences, help them transition into paying
customers that will go back and interact with your site some more – on a
regular and continuous basis.
This will prove beneficial for
your brand reputation, as satisfied customers will most likely tell other
people about their experience with your brand, product or service. Your brand
reputation will go viral as expected, further opening new doors of
opportunities for reaching bigger markets and attain business growth.
8.
Because Digital Marketing Provides better ROI for Your Marketing Investments
With better revenues and better
branding, Digital Marketing can provide a better Return of Investment than traditional media and marketing channels. With traditional media, the cost
is too exorbitant for small and medium enterprises to leverage on, and the
results received are somewhat vague and difficult to measure.
Digital Marketing on the other
hand can easily be tracked and monitored, with results immediately realized and
measured as soon as targeted audiences provide contact information, subscribe
to a newsletter or training program, or make a purchase. The key to success in
Digital marketing however, is to generate a steady flow of targeted traffic
that converts into sales and leads. The more your business generates this kind
of traffic, the faster you can realize your ROI.
9.
Because Digital Marketing Earns People’s Trust
Digital Marketing rides on the
current online trend that focus more on social media signals resulting from
direct and more personalized interaction between a brand or business and their
targeted audiences. In the Nielsen Global Online Consumer Survey that involved
25 thousand consumers coming from at least 50 countries, 90 percent of
respondents claimed they would trust information about a particular brand,
product or service if the data comes from people they know.
Digital Marketing leverages on
social media signals, social proof and testimonials from actual consumers who
have previously purchased, joined, or availed of a product or service marketed
by a particular brand or business. The more reliable these social signals are,
the higher the trust rate it can generate from targeted audiences – most of
which can be potential customers.
10.
Because Digital Marketing Entices People to Take Favorable Action
While social signals and
testimonials help earn trust from targeted audiences, Digital Marketing makes
use of effective strategies that will entice people to take a favorable action
your brand or business intends them to take. Conversion to leads or sales is
still initiated and under full control by the website visitor. They are not
compelled to do so but digital marketers can make use of clever and innovative
ways to entice conversion using Calls-To-Action.
Calls-To-Action specifies what
your web visitors should do next – either to sign up, like, download something,
call or buy – specific steps that will entice them to perform a favorable
action. Innovative forms, buttons and texts are optimized according to copy,
color scheme, graphics and even positioning on the page to generate the best
results in terms of generating favorable action.
11.
Because Digital Marketing Makes You Ready for the Internet of Things
The “Internet of Things” is a
global ecosystem of interconnected devices – tablets, smartphones, gadgets,
appliances and more – that can interact with each other through the Internet.
Sounds like something from a Sci-Fi thriller, but this is what the projected 24
billion gadgets by the year 2020 will actually head to.
Digital Marketing will
prepare your business towards this eventuality, an interconnected ecosystem
that will permeate through every aspect of people’s lives. Survival for your
business in the era of the “Internet of Things” means inclusion in this
interconnected grid – giving you an access window to reach out to targeted
audiences belonging to this online grid.
12.
Because Digital Marketing Ensures Business Survival Online
It is a normal occurrence for
brick-and-mortar business establishments to encounter visitors entering their
store, skimming through and inspecting products, then leave without buying
anything. Many kinds of people like these come and go, but a targeted few will
actually make a purchase and if satisfied, will come back for more on a later
date. If you get less of the later and more of the few, sooner or later your
brick-and-mortar business will cease to exist.
Your business can be likened to
this. Even if you have tons of website visitors but none of them ever convert,
your business will also cease to exist.
Digital Marketing helps you make use of proven strategies and techniques that
attract not necessarily more traffic – but highly targeted traffic that
delivers results. Targeting the right kind of people that delivers the
right kind of results is what Digital Marketing is all about – ensuring
survival for your business.
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